Work on flight planning begins with your telephone
call, fax message or request sent via e-mail or Internet.
Should you send your request by fax or e-mail our dispatcher will
call you back to check this information. Having received the request
by phone we start working over it at once.
Dispatcher is the person who sees proper planning of the flight
fulfilled. He checks out technical possibility of the flight execution
and calculates its total price which normally includes: rent of
the aircraft, navigation and airport charges, crew's fee and all
extra services. Dispatcher
will inform you as for the price and the way of flight execution.
You may confirm your order or cancel it - at this stage everything
is free of charge!
Should you are ready to confirm the order you must send a written
request (preferably by fax) and point out the following: route of
the flight and time of departure, quantity of passengers and extra
service desirable (VIP lounge, personal menu etc.). On getting your
written request we start working on it at once.
This work remains unseen for the client - you just come to the
airport where Your aircraft with its comfortable interior, professional
crew and hot meal provided
on your request is already waiting for You!